Leading teams

There are two elements to team work.

Operational matters and leadership, they could be considered as external and internal facing respectively.

Operational matters are about effective processes such as well planned meetings and team objectives meeting the business need or project workplan.

Good leadership should ensure all can work collaboratively as a member of a team and that everyone’s contribution maximises the team’s overall performance. Communicate and interact with other team members and represent the team to stakeholders and other teams. Inspire team members to meet or exceed the business objectives. Coach and develop the capabilities of individuals. Value differences in opinion and background of the team members.

  • Design the organisation
  • Develop the culture
  • Work in teams
  • Lead in teams
  • Coach and mentor
  • Generate and apply innovation and creativity

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Team working has become more of an imperative as organisations de-layer. The roles of Supervisor and Middle Manager are becoming increasingly rare and often groups of people need to form themselves into teams, establish decision-making processes and find ways to work together effectively and learn. For the Leaders of Teams, there is the added complication of knowing when to lead from the front, when to act as a coach, a facilitator or a mentor.

This section of the Toolbox contains a number of aids for both teams and leaders. For starters, look at the Soundbites and Learning Modules on ‘Action Learning’ and ‘Talking Teams’.


Managing meetings

Facilitating meetings

The balanced scorecard

Creative sparring